FAQs

How do I know what my ring size is?

If you already have a ring that you wear that fits, grab a measuring tape and measure the internal diameter of the ring. Take that measurement and use our ring sizing table to see what size you are. See our ring sizing chart here.

What's the best way to care for and clean my jewelry?

Solid 14K Gold

Our Solid 14K Gold pieces are made to last forever. Solid 14K gold doesn't oxidize or discolor, so you can feel confident wearing your jewelry every day, everywhere...to the gym, to the pool, to the slopes, to the couch ;) All things in life though need care and attention so as a measure of some TLC for your stunning pieces and to ensure their shine and luster stays maxed out for years to come, we recommend:

1. Clean regularly in hot water with detergent free soap with a soft bristled brush,

2. Rinse, dry and store in a safe place protected from the elements.

Sterling Silver

For our Sterling Silver pieces, while we do plate them in solid gold, and rhodium if it's a silver piece to maximize the longevity and quality as affordably as possible, since it isn't Solid K Gold, we do recommend that after using, you:

1. Soak them in hot sudsy water,

2. Then rinse and dry after.

I want this ASAP! Do you do rushed delivery?

If you need your order by a certain date please send me a message and I'll be happy to work with you! While all of our items are made to order, we can work with our jewelers and production team to get your order out the door as quickly as possible for you. Please note that rush orders are subject to a rush delivery fee.

Do you ship internationally?

Absolutely! Just note that it may take an additional week or two longer than our traditional US shipping times. While customs delays are generally no issue, please just know this is something out of our control and it may delay shipping times a bit further. Though this is generally rare case, we just want you to be aware.  

Is this for real? How are you so affordable?

Yes, we are for real! We have an extremely tight supply chain as we work directly with jewelers and suppliers so we can pass those savings on to you! We also don't run a diamond monopoly business to artificially hike our prices up. We strongly believe in providing the highest quality pieces at the most affordable prices, so that is what we do! Our operations are lean and we aren't spending millions on advertising, again, so we can pass those savings on to you. We have found we thrive on word of mouth as the quality of our work speaks for itself. We love when our customers love their Dani Moi pieces and tell their friends as this keeps us going! 

What if I receive the wrong order or my jewelry is defective?

If this happened to you, first we'd like to sincerely apologize! Please send a photo and your order number to us at hello@danimoi.com and we'll make sure we get you taken care of ASAP!